Customer Support
Privacy Document · Your Data Matters

Privacy
Policy.

MNRCH Marketing AgencyUpdated 2026We Don't Sell Your Data
01

Introduction

MNRCH Marketing Agency ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services. By using our services, you consent to the data practices described in this Policy.

02

What We Collect

2.1 Information You Provide Directly

  • Full name, email address, and phone number
  • Billing address and payment information
  • Business name, website, and industry details
  • All communications and correspondence with our team

2.2 Automatically Collected

  • IP address, browser type, operating system, and device info
  • Pages visited, time spent, clicks, and interaction data
  • Cookies and similar tracking technologies

2.3 From Third-Party Sources

  • Payment processors (Stripe, PayPal, and similar)
  • Website analytics providers
  • Social media platforms if you interact with our accounts
03

How We Use Your Information

We use your information to:

  • Provide, operate, deliver, and improve our Services
  • Process payments, manage billing, and maintain your account
  • Communicate with you regarding support, updates, and renewals
  • Send marketing communications (with opt-out available)
  • Detect, investigate, and prevent fraud and security incidents
  • Enforce our Terms of Service and defend legal claims
  • Comply with applicable legal obligations
04

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers — Trusted vendors who help operate our business (hosting, payment processing, email delivery, analytics, and customer support tools). These vendors are bound by confidentiality obligations and may only use your data to perform services on our behalf.

4.2 Legal Compliance & Protection — When required by law, court order, subpoena, government request, or when necessary to protect the rights, property, or safety of MNRCH Marketing Agency, our clients, or the public. This specifically includes providing documentation in response to fraudulent chargeback disputes.

4.3 Business Transfers — In connection with a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as a business asset.

4.4 With Your Consent — When you have given us explicit permission to share your information for a specific purpose.

05

Payment Information

We do not store your complete credit card, debit card, or banking credentials. All payment processing is handled by PCI-DSS compliant third-party payment processors. We retain only limited transaction metadata (such as partial card numbers, transaction IDs, and billing addresses) strictly for accounting and dispute resolution purposes.

06

Cookies & Tracking

We use cookies and similar technologies to authenticate your session, remember your preferences, analyze usage patterns, and improve the functionality of our services. You may disable cookies through your browser settings; however, doing so may limit certain features of our services.

07

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as necessary to: fulfill our legal obligations, resolve disputes, enforce our agreements, comply with applicable recordkeeping requirements, and maintain accurate business records. Transaction and billing records may be retained longer to satisfy financial and legal compliance requirements.

08

Your Rights

Depending on your applicable jurisdiction and local laws, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to certain processing activities. To exercise any available rights, please contact us at support.mnrch@gmail.com. We will respond within a reasonable timeframe as required by applicable law. Note that certain rights may be limited by our legal obligations, including our right to retain records for dispute resolution and chargeback defense.

09

Marketing Communications

We may send you promotional emails and marketing communications about our Services, updates, and offers. You may opt out of marketing communications at any time by clicking "unsubscribe" in any marketing email or by contacting us at support.mnrch@gmail.com. Please note that even after opting out of marketing communications, you will continue to receive transactional and account-related emails (such as billing notices, receipts, and service updates).

10

Data Security

We implement commercially reasonable technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. You acknowledge and agree that you provide your personal information at your own risk, and MNRCH Marketing Agency cannot guarantee absolute security.

11

Children's Privacy

Our Services are not directed to or intended for use by individuals under the age of 13, or under the age of 16 in certain jurisdictions. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under the applicable age, we will promptly delete such information.

12

Third-Party Links

Our website and communications may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or data handling of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

13

Membership Cancellation

If you wish to cancel your membership, you must do so by emailing us at support.mnrch@gmail.com. Cancellation requests submitted through any other channel may not be processed.

14

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post the updated version on our website with a revised effective date. Your continued use of our Services after any changes constitutes your binding acceptance of the updated Privacy Policy.

15

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data:

MNRCH Marketing Agency

support.mnrch@gmail.com